Reference

How We Handle Your Information on ab222

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your login secure. This policy explains what we gather, how we use it, and the choices you have around your data.

Account & wallet dataDevice & session logsContact preferencesWithdrawal verificationCookie & analytics use
ab222 How We Handle Your Information on ab222
HOW WE PROTECT YOU

Security and Transparency Practices

We encrypt your login sessions, hash your password and tokenise payment data so sensitive details never sit in plain text. Our systems log access attempts and flag unusual patterns — multiple failed logins from a new device, for example — to prevent account takeovers. Here is how we keep your information safe and your rights respected.

Encryption Standards

All data moving between your device and our servers travels over TLS-encrypted connections. Passwords are hashed with modern algorithms so even our own team cannot read them in storage. Payment tokens are generated per transaction and expire immediately after use.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to track which games you open most often. You can disable non-essential cookies in your browser settings without losing access to core account features like deposits and withdrawals.

Data Retention Limits

Active account records — bet history, transaction logs, support chats — are kept for as long as your account remains open plus the period required by local law in eligible regions. Closed accounts are anonymised after the legal retention window expires.

Your Rights

You can request a machine-readable copy of your account data, ask us to correct outdated information, or delete your account entirely. Contact support with your registered mobile number and we will process your request within the timelines set by local regulation.

POLICY QUESTIONS

How to Reach Us About Privacy

If you have questions about this policy, want to request a copy of your data, or need to update your contact preferences, our support team is here to help. Reach us through live chat for immediate replies during active hours, or send an email with your registered mobile number for detailed requests.

Team online

Live Chat

Open the chat widget in the bottom-right corner of any page. Our team responds fastest during peak Bangladesh hours and can pull up your account details instantly when you share your registered mobile number.

Email Support

Send privacy or data requests to our support email address listed in your account dashboard. Include your registered mobile number and a clear description of what you need — data export, correction, deletion or consent withdrawal.

Account Settings

Log in and open the settings panel to review your current contact preferences, opt in or out of promotional messages, and see which devices have active sessions. You can revoke device access directly from that screen.

Privacy Policy FAQ

We collect your mobile number, email address, date of birth and chosen wallet details — bKash, Nagad or Rocket account number — to verify your identity and process deposits and withdrawals securely.

We do not sell your personal data. We share transaction details with payment processors to complete deposits and withdrawals, and we may share records with regulators or fraud-prevention partners when required by local law in eligible regions.

Active account records are kept for as long as your account is open plus the retention period required by local law. Once your account is closed and the legal window expires, we anonymise or delete your data.

Yes. Contact our support team with your registered mobile number and request a data export, correction or deletion. We will process your request within the timelines set by local regulation in the jurisdictions we serve.

We use session cookies to keep you logged in and analytics cookies to see which games you open most. You can disable non-essential cookies in your browser without losing access to deposits, withdrawals or gameplay.

We never store your bKash PIN, Nagad OTP or Rocket credentials. Payment processing happens through secure gateways that tokenise transaction data, and all connections use TLS encryption so details cannot be intercepted in transit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.